Delivery Details

Delivery Information

Welcome to our delivery information page

Here you will find information on our delivery options, locations and more.

Delivery Services & Order Cut-off Information

UK Mainland

Delivery Options	Order Cut-Off	Delivery Times	Price
Standard Delivery Free on orders over £70.00		2-5 days	£5.99
Next Day Express	Order before 16:30	Delivered Next Day	£7.99
Next Day Before Midday	Order before 16:30	Delivered Next Day	£11.99
Next Day Before 10:30am	Order before 16:30	Delivered Next Day	£19.99
Saturday Delivery	Order before 16:30	Delivered the Next Saturday	£9.99
Scottish Highlands		5-7 Days	£14.99

UK Non-Mainland

Delivery Options	Delivery Times	Price
Scottish Islands	5-7 Days	£14.99
Northern Ireland	5-7 Days	£14.99
Isle of Man	5-7 Days	£14.99
Isle of Wight & Offshore UK	5-7 Days	£14.99
Channel Islands	5-7 Working Days	£16.79

We rely on a third party (our couriers) to delivery our parcels. Therefore, we are unable to guarantee delivery services.

However, over 98.5% of deliveries are achieved on time.

European Delivery Update

We can now ship directly to businesses in Europe with a valid VAT and EORI number. Please contact Customer Support or Sales to supply your VAT and EORI number to allow us to verify your account. Once verified, you can place orders online for European dispatch.

View our delivery services and information for Europe over on our Knowledge Base.

Track Your Order

Once your order has been dispatched you will be able to track it using your courier's app, all you need is your tracking number.

If you do not have the tracking number, you can find it in the My Account section of our website once you have logged in.

Pallet deliveries may be tracked via the telephone. Enter the tracking number associated to your order. If you do not have the tracking number, you can find it in the My Account section of our website once you have logged in.

Should you require further information than seen on the websites above, then please contact us. We may have to contact DHL/Evri/DPD directly regarding your enquiry. Please be aware it can take up to 48 hours to receive a response from them.

Published: 13:09 | 05 Sept 2024

01763 264280