Reviewed on 03/07/2009 by Dawn Myers - Sheffield

Pump

Ordered Lay Z Spa Series 2 on 8th may 2009. Delivery excellent, easy to set up, worked for about 5-6 weeks stopped heating water. Rang drinkstuff who then told me to ring Bestway who ordered us a new pump but had to send parts back before they would send us a new one. New one arrived about a week later that doesn't work at all. Pumps are out of stock. Got to wait until 15th of July. I wonder if this one will work. Paid cash for something that can't be used.

In response, Drinkstuff says:

Drinkstuff says: Thank you for your comments Dawn. We are sorry that you are having repeated problems with your pump. It is a requirement from Bestway that the top of the pump be returned in order to verify that your pump is unusable. This is the only part of the pump that is removable and once removed, the old pump will not function. All warranties are held by Bestway and they will handle claims directly. The new Lay Z Spa pump supplied with the Premium series now have new and improved parts.

Reviewed on 06/06/2010 by Dug Buckle - Hampshire

Lazy Spa

We bought our spa last year and we used it a lot, the pump did eventually give up and we contacted Bestway for a replacement. We had a bit of a problem getting a new pump as you have to follow their procedure for getting the new pump, but we are now enjoying a happy second year of use with our hot tub. Thank you Bestway and Drinkstuff.

Reviewed on 03/06/2010 by Colette Carter - Irvine Ayrshire Scotland

Fun In The Sun!

Check out our photo! Bought a Lay Z Spa on the spur of the moment. The first weekend of sunshine! It was easy to set up and it says you can seat 4 comfortable, we had 5 plus room for more! great entertainment for a garden party. A must have for the summer!

Reviewed on 11/06/2024 by David Widdup - Rochdale

Review Lay Z Spa AirJet Pump with Freeze Shield 2021 Version

Very happy with customer support, quick response and speedy resolution in suppling a replacement pump. Now enjoying the hot tub once again. Thank You.

Reviewed on 06/05/2024 by B Allen - Keighley

Review Lay Z Spa AirJet Pump with Freeze Shield 2021 Version

Arrived within a few days and is functioning exactly as expected. Great replacement for my previous pump which was leaking water internally after 2 summers of use. Thanks Drinkstuff!

Reviewed on 24/04/2024 by Ros Barber - Brighton

Review Lay Z Spa AirJet Pump with Freeze Shield 2021 Version

Really good price for this new (replacement) pump in perfect condition, and paying only a tiny bit more for next day delivery, it arrived super-quickly. Extremely pleased.

Reviewed on 15/04/2024 by Kerri Granger - Shoreham by Sea

Review Lay Z Spa AirJet Pump with Freeze Shield 2021 Version

Replaced my old egg pump (which had stopped working) with this newer model to my lay z spa Paris 2019 model. Fits perfectly and is actually quieter than the old egg pump

Reviewed on 24/05/2023 by Adrian Thompson - folkestone kent

Review Lay Z Spa AirJet Pump with Freeze Shield 2022 Version

Delivery was quick Very happy with our purchase

Reviewed on 02/05/2023 by Marsha - Manchester

Review Lay Z Spa AirJet Pump with Freeze Shield 2022 Version

Brilliant service. Pump is perfect and it arrived very quickly. It was also the best price by far after a lot of searching.

Reviewed on 10/10/2022 by simon vaughan - Northampton

Review Lay Z Spa AirJet Pump with Freeze Shield 2021 Version

excellent price, original product, arrived on time and is working perfectly 100% happy, thank you all.